You should attempt to reschedule your exam through your online Pearson VUE account. Test-takers whose exam payment was processed through their exam sponsor will either receive a refund or an extension as determined by the exam sponsor.Ī. If your exam payment was processed through Pearson VUE, you will receive a full refund, regardless of cancellation window. Will I get a refund if my exam is canceled?Ī. Third-party test centers have been directed to follow guidance from local governments and health authorities, which could also have had an impact on your exam appointment. Occasionally, as local guidelines dictate, Pearson-owned and operated test centers may need to close or reduce appointment availability, resulting in exam cancellation. If you are still able to see your upcoming exam appointment, please expect your exam to go ahead as planned, but potentially with additional health and safety measures in place.Ī. You can also log in to your Pearson VUE account to verify if you can still see your upcoming exam appointment. You will receive an email cancellation notice and either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor. How will I know if my exam is canceled?Ī. In this case, prior to your originally scheduled appointment date, you can reschedule your exam, free of charge, through your online candidate profile. We will send you an email informing you of this change. When this happens, we will move your exam appointment to a temporary appointment-holding test center to allow you time to reschedule your appointment to a date and location convenient to you. Occasionally, as local guidelines dictate, test centers may need to close or reduce appointment availability, necessitating a location change. Why has my exam been moved to another location?Ī. Visit your online candidate profile to check test availability and rescheduling options. To find out if your program mandates mask-wearing, refer to your program-specific landing page. Please note: Regardless of local regulations, some programs require masks for all testing candidates.Check the face mask requirements at your test center by using the search field opens in new window near the bottom of our COVID-related testing information page. Where required, yes, you must bring and properly wear your own face mask the entire time you are at the test center. If you travel to test in a location that has travel restrictions in place, you may be turned away.Ī. Yes, but you are responsible to ensure there are no travel restrictions for the location where you want to take your test. Can I travel to a different state/jurisdiction to take my test?Ī. Please log in to your online candidate profile to search for a variety of dates and locations for your exam. We continue to deliver exams to any third-party test centers with the ability to operate. Some third-party test centers (PVTC and PVTC Selects) around the world may be operating at limited or changed capacity based on their own discretion or in response to government mandates. Probably, as most Pearson Professional Centers (PPCs) are delivering exams. Can I schedule an in-person exam appointment?Ī. Find your exam program on the test-taker homepage, then log in to your account to search for a test center that's open near you. Most Pearson VUE-owned and operated test centers are delivering exams. Is my preferred test center open for exam delivery?Ī.
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